Monday, July 1, 2013

The 4 Critical Components of Order Management

Our customers range in size - our smallest is a 2 man business; our largest has nearly 400 employees.

While they all do different things and operate in different industries, we've put together a best practice order management methodology called LAIR:

1 - Logging
This is all about how an order arrives into your business and how it is initially logged.

2 - Automation
This is about how you can automate as much of the order process of possible. This aspect looks at OCR, workflow, notifications, escalations etc.

3 - Integration
Be it integrating with a Financial, Sales or ERP package, integrating with your existing systems is a critical way to keep costs low.

4 - Reports
Getting real time reports on how you fulfil your orders.

If you want more information about our free LAIR appraisal, please contact us.

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